Terms of service

Whisk & Goux Terms of Service

Last Updated: June 2026

Welcome to Whisk & Goux. By placing an order through our website, you agree to the following Terms of Service.

1. About Us

Whisk & Goux is a Nevada-based cottage food bakery specializing in handcrafted cookies and baked goods. All products are prepared in accordance with applicable Nevada cottage food regulations.

2. Orders

All orders are subject to acceptance and availability.

We reserve the right to:

  • Refuse or cancel any order.
  • Limit quantities purchased.
  • Correct pricing or product description errors.
  • Modify or discontinue products without notice.

Once an order is confirmed, customers will receive an order confirmation via email.

3. Pricing

All prices are listed in U.S. dollars.

Prices, product offerings, and promotions may change without notice.

Applicable taxes and delivery fees will be calculated at checkout when required.

4. Payment

Payment is due at the time of purchase.

We accept approved payment methods offered through our website and payment providers.

Orders will not be processed until payment has been successfully received.

5. Pickup and Delivery

Customers are responsible for providing accurate pickup and delivery information.

Whisk & Goux is not responsible for:

  • Delays caused by incorrect information provided by the customer.
  • Damage occurring after successful pickup or delivery.
  • Products left unattended after delivery.

Risk of loss transfers to the customer upon pickup or completed delivery.

6. Product Information and Allergens

Our products may contain or come into contact with:

  • Wheat
  • Milk
  • Eggs
  • Soy
  • Peanuts
  • Tree nuts

Customers with food allergies should contact us before ordering.

While we take reasonable precautions, we cannot guarantee an allergen-free environment.

7. Refunds and Returns

Due to the perishable nature of baked goods, all sales are final.

Returns are not accepted.

If an order is incorrect, damaged, or missing items, customers must contact us within 48 hours of pickup or delivery. At our discretion, we may provide:

  • A replacement
  • Store credit
  • A refund

Please refer to our Refund Policy for additional details.

8. Custom Orders

Custom and large-volume orders may require advance notice and a deposit.

Deposits are non-refundable once production has begun.

Changes to custom orders may not be possible after production has started.

9. Intellectual Property

All content on this website, including:

  • Logos
  • Branding
  • Product photographs
  • Graphics
  • Written content

is the property of Whisk & Goux and may not be copied, reproduced, or used without written permission.

10. Limitation of Liability

To the fullest extent permitted by law, Whisk & Goux shall not be liable for any indirect, incidental, special, or consequential damages arising from:

  • Use of our website
  • Purchase of our products
  • Delays, interruptions, or delivery issues

Our maximum liability shall not exceed the amount paid for the applicable order.

11. Privacy

Customer information is collected and used in accordance with our Privacy Policy.

We do not sell customer personal information.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Nevada.

13. Contact Information

Mobile Messaging Terms (SMS, MMS & RCS)

These Mobile Messaging Terms of Service (“Mobile Terms”) govern the SMS, MMS, and Rich Communication Services (“RCS”) messaging program (the “Messaging Service”) offered by Whisk & Goux, operated by Marcgoux & Co LLC (“Whisk & Goux,” “we,” “us,” or “our”).

By opting in to the Whisk & Goux Messaging Service, you agree to these Mobile Terms.

1. Program Description

By enrolling in the Whisk & Goux Messaging Service, you consent to receive recurring text messages from or on behalf of Whisk & Goux at the mobile telephone number you provide.

Messages may be delivered through SMS, MMS, RCS, or other supported mobile messaging technologies.

Messages may include marketing and promotional communications such as product announcements, cookie releases, seasonal offerings, special offers, discounts, event and market announcements, preorder reminders, cart reminders, and other Whisk & Goux updates.

Messages may also include transactional or informational communications such as order confirmations, pickup information, order updates, customer-service communications, and other information related to your interactions with Whisk & Goux.

2. Consent to Receive Messages

By providing your mobile number and opting in, you expressly consent to receive recurring automated marketing and informational text messages from Whisk & Goux at the number provided, including messages sent using an automatic telephone dialing system or other automated technology where applicable.

Consent is not a condition of purchase.

You represent that you are the subscriber or customary user of the mobile number provided and are authorized to consent to receive messages at that number.

3. Message Frequency and Charges

Message frequency varies.

Whisk & Goux does not charge you for participating in the Messaging Service. However, message and data rates may apply depending on your wireless carrier and mobile plan.

You are responsible for any charges imposed by your wireless carrier related to receiving or sending messages.

4. Opting Out

You may unsubscribe from Whisk & Goux text messaging at any time.

Reply STOP to any Whisk & Goux text message to opt out.

Where an unsubscribe link or native RCS opt-out functionality is available, you may also use those methods to unsubscribe.

After opting out, you may receive a one-time confirmation message confirming your request. You will no longer receive marketing text messages from Whisk & Goux unless you subsequently provide consent again.

An opt-out applies to Whisk & Goux text messaging across supported SMS, MMS, and RCS channels.

5. Customer Support

For assistance with the Messaging Service, reply HELP to a Whisk & Goux text message or contact us at:

Email: hello@whiskngoux.com

6. Supported Carriers and Message Delivery

Wireless carriers are not liable for delayed or undelivered messages.

Delivery of messages is subject to effective transmission by your wireless carrier and is outside Whisk & Goux's control. Availability of SMS, MMS, or RCS features may vary based on your device, wireless carrier, operating system, and other technical factors.

If you change or deactivate your mobile number, you are responsible for updating your information with Whisk & Goux or opting out before relinquishing the number.

7. Privacy

Your participation in the Messaging Service is subject to our Privacy Policy.

We use information collected through the Messaging Service to operate and provide our messaging services and as otherwise described in our Privacy Policy.

Text messaging opt-in data and consent will not be shared with third parties for their own marketing or promotional purposes.

We do not sell, rent, or share your personal information - including your mobile opt-in and SMS consent data - with third parties for advertising purposes.

Please review our Privacy Policy here:

https://whiskngoux.com/policies/privacy-policy

8. Changes to the Messaging Service

Whisk & Goux may modify, suspend, or discontinue the Messaging Service or any of its features at any time, subject to applicable law.

We may also update these Mobile Terms periodically. Changes will become effective when the updated Mobile Terms are posted unless otherwise required by law.

9. Contact Us

Questions regarding these Mobile Terms or the Whisk & Goux Messaging Service may be directed to:

Whisk & Goux
Email: hello@whiskngoux.com

For questions regarding these Terms of Service, please contact:

Whisk & Goux

(702)582-5617

Website:  whiskngoux.com⁠