Privacy Policy

Last updated: September 14, 2026

This Privacy Policy describes how Whisk & Goux ("Whisk & Goux," "we," "us," or "our") collects, uses, and discloses personal information when you visit whiskngoux.com (the "Site"), purchase our products, use our services, subscribe to our communications, or otherwise interact or communicate with us (collectively, the "Services").

For purposes of this Privacy Policy, "you" and "your" mean any customer, website visitor, subscriber, or other individual whose personal information we collect in connection with the Services.

Please read this Privacy Policy carefully. By accessing or using the Services, you acknowledge the collection, use, and disclosure of information as described in this Privacy Policy.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for operational, legal, or regulatory reasons.

When we make changes, we will post the revised Privacy Policy on the Site, update the "Last updated" date, and take any other steps required by applicable law.

Personal Information We Collect

The personal information we collect depends on how you interact with Whisk & Goux and our Services.

Personal information may include information that identifies, relates to, describes, or can reasonably be associated with you.

Information You Provide to Us

Information you provide directly to us may include:

• Your name.
• Email address.
• Mobile phone number.
• Billing and shipping address.
• Order and purchase information.
• Payment confirmation information.
• Account information.
• Customer service communications.
• Email marketing preferences.
• SMS, MMS, and RCS marketing preferences.
• Messaging opt-in and consent information.
• Information you voluntarily provide through forms, surveys, reviews, promotions, or other interactions with us.

You may choose not to provide certain information, but doing so may prevent you from using certain features of our Services.

Information We Collect Automatically

When you interact with our Site or Services, we may automatically collect information about your device and your use of the Services.

This may include:

• IP address.
• Browser type.
• Device information.
• Network information.
• Pages viewed.
• Products viewed.
• Shopping-cart activity.
• Referring websites.
• Interactions with emails or marketing communications.
• Other information about how you interact with the Site.

We may collect this information using cookies, pixels, web beacons, software development kits, and similar technologies.

Information We Receive From Service Providers

We may receive information from companies that help us operate Whisk & Goux and provide our Services.

These service providers may include:

• Ecommerce and website service providers, such as Shopify.
• Payment processors.
• Order fulfillment and delivery providers.
• Customer service providers.
• Email and mobile messaging service providers.
• Analytics providers.
• Information technology and cloud service providers.

Information obtained through these providers is handled in accordance with this Privacy Policy.

How We Use Personal Information

We may use personal information to:

• Process and fulfill orders.
• Process payments.
• Provide order confirmations and updates.
• Coordinate shipping, delivery, or pickup.
• Provide customer support.
• Maintain customer accounts.
• Communicate with customers.
• Operate and improve our Site and Services.
• Understand how customers interact with our Site.
• Detect and prevent fraudulent, malicious, or illegal activity.
• Protect our business, customers, and Services.
• Comply with legal obligations.
• Maintain records required by law.
• Send marketing communications where permitted and where you have provided any consent required by applicable law.

Marketing Communications

Where permitted by applicable law and, where required, with your consent, we may use your contact information to send communications about Whisk & Goux.

These communications may include:

• New product announcements.
• Cookie releases.
• Seasonal products.
• Special offers and promotions.
• Market and event announcements.
• Preorder reminders.
• Product availability.
• Abandoned-cart reminders.
• Other Whisk & Goux news and promotional communications.

Marketing communications may be delivered by email, SMS, MMS, RCS, or other supported communication methods depending on the consent you have provided.

Your consent to receive marketing communications is not a condition of purchasing products from Whisk & Goux.

SMS, MMS, and RCS Messaging

If you provide your mobile phone number and consent to receive mobile messages from Whisk & Goux, we may communicate with you through Short Message Service ("SMS"), Multimedia Messaging Service ("MMS"), Rich Communication Services ("RCS"), or other supported mobile messaging technologies.

Depending on the consent you provide, messages may include:

• Promotional offers.
• Product releases.
• Seasonal product announcements.
• Event and market announcements.
• Preorder reminders.
• Abandoned-cart reminders.
• Order confirmations.
• Order and pickup updates.
• Customer service communications.
• Other transactional, informational, or promotional communications from Whisk & Goux.

Message frequency varies.

Message and data rates may apply.

Your consent to receive marketing text messages is not a condition of purchase.

Mobile Messaging Privacy

Whisk & Goux takes the privacy of your mobile information and messaging consent seriously.

We do not sell, rent, or share mobile phone numbers, SMS/MMS/RCS opt-in information, or messaging consent information with third parties or affiliates for their own marketing, promotional, or advertising purposes.

Text messaging originator opt-in data and consent will not be shared with any third parties for their own marketing, promotional, or advertising purposes.

We may disclose mobile information to service providers that help us operate and provide our messaging program, including messaging platforms, telecommunications carriers, technology providers, and other vendors involved in transmitting, delivering, or supporting messages.

These service providers may use the information only as necessary to provide services on our behalf or as otherwise permitted or required by law.

Abandoned Cart Messaging

Our Site may use cookies, pixels, and similar technologies to identify when products are added to a shopping cart and determine when a shopping cart has been abandoned.

If you have provided the required consent to receive marketing mobile messages, we may use this information to send you abandoned-cart reminders through SMS, MMS, RCS, or other supported messaging technologies.

Mobile Messaging Opt-Out

You may withdraw your consent to receive marketing mobile messages at any time.

Reply STOP to a Whisk & Goux message to unsubscribe.

After submitting an opt-out request, you may receive a message confirming your unsubscribe request. You will no longer receive marketing mobile messages unless you subsequently opt in again.

For assistance with our messaging program, reply HELP or contact us at:

hello@whiskngoux.com

Additional terms governing our mobile messaging program are available in our Terms of Service.

Cookies and Similar Technologies

We use cookies and similar technologies to operate and improve our Site and Services.

These technologies may be used to:

• Remember preferences.
• Maintain shopping-cart functionality.
• Understand how customers use our Site.
• Measure Site performance.
• Prevent fraud.
• Provide functionality necessary for our Services.
• Measure the effectiveness of our communications and marketing.
• Support marketing communications where permitted by applicable law.

You may be able to control or disable cookies through your browser or device settings.

Disabling cookies may affect certain Site features and functionality.

How We Disclose Personal Information

We may disclose personal information to service providers when necessary to operate Whisk & Goux and provide the Services.

These service providers may include:

• Shopify and other ecommerce infrastructure providers.
• Payment processors.
• Shipping, delivery, and fulfillment providers.
• Website hosting and technology providers.
• Cloud storage and information technology providers.
• Customer service providers.
• Analytics providers.
• Email service providers.
• SMS, MMS, and RCS messaging providers.
• Other vendors that perform services on our behalf.

These service providers may process personal information as necessary to perform services for Whisk & Goux.

We may also disclose personal information:

• When you direct or request us to do so.
• When you consent to the disclosure.
• When necessary to fulfill an order or provide a service you request.
• When required to comply with applicable law, legal process, court orders, subpoenas, or lawful government requests.
• When necessary to protect the rights, safety, property, or security of Whisk & Goux, our customers, or others.
• In connection with a merger, acquisition, financing, reorganization, bankruptcy, sale of assets, or similar business transaction.

No Sale, Rental, or Sharing for Third-Party Advertising

Whisk & Goux does not sell, rent, or share personal information with third parties or affiliates for their own marketing, promotional, or advertising purposes.

This includes, but is not limited to:

• Mobile phone numbers.
• Email addresses.
• SMS/MMS/RCS opt-in information.
• Messaging consent records.
• Customer contact information.

We may disclose information to service providers solely as necessary for those service providers to perform services on our behalf.

Service providers are not authorized by Whisk & Goux to use such information for their own marketing, promotional, or advertising purposes.

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.

Text messaging originator opt-in data and consent will not be shared with any third parties for their own marketing, promotional, or advertising purposes.

Global Privacy Control and Privacy Choices

Where required by applicable law, our Site may recognize Global Privacy Control ("GPC") signals or other legally recognized opt-out preference signals.

If we receive a legally valid privacy preference signal, we will process it as required by applicable law.

You may also have additional privacy rights depending on where you live.

User-Generated Content

Our Services may allow customers to submit product reviews or other user-generated content.

If you voluntarily submit information to a public area of our Services, that information may become publicly accessible.

We cannot control how other individuals or third parties use information you voluntarily make publicly available.

Third-Party Websites and Links

Our Site may contain links to websites or services operated by third parties.

Whisk & Goux is not responsible for the privacy or security practices of third-party websites or services.

If you follow a link to another website, we recommend reviewing that website's privacy policy and terms.

The inclusion of a third-party link does not necessarily constitute our endorsement of that third party.

Children's Privacy

Our Services are not intended for children, and we do not knowingly collect personal information from children in violation of applicable law.

If you are a parent or guardian and believe that a child has provided personal information to us, please contact us so that we can address the request as required by applicable law.

Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Please avoid sending sensitive or confidential information through insecure communication channels.

Data Retention

We retain personal information for as long as reasonably necessary to provide our Services and fulfill the purposes described in this Privacy Policy.

Retention periods may depend on factors including:

• Maintaining customer accounts.
• Processing and documenting transactions.
• Maintaining messaging consent and opt-out records.
• Providing customer service.
• Preventing fraud.
• Resolving disputes.
• Complying with legal obligations.
• Enforcing our agreements and policies.

Your Privacy Rights

Depending on where you live, you may have certain rights regarding your personal information.

These may include the right to:

• Request access to personal information we maintain about you.
• Request information about how we use personal information.
• Request correction of inaccurate personal information.
• Request deletion of certain personal information.
• Obtain a portable copy of certain personal information.
• Withdraw consent where processing is based on consent.
• Opt out of certain processing where applicable.
• Appeal certain decisions regarding privacy requests where provided by applicable law.

These rights may be subject to exceptions and limitations under applicable law.

We may need to verify your identity before processing certain privacy requests.

We will not discriminate against you for exercising privacy rights provided by applicable law.

Communication Preferences

You may unsubscribe from promotional emails using the unsubscribe link included in our emails.

You may unsubscribe from marketing mobile messages by replying STOP to a Whisk & Goux message.

If you unsubscribe from marketing communications, we may still send non-promotional communications where appropriate, such as communications necessary to fulfill an order, respond to a customer-service request, or provide information about a transaction.

International Users

Personal information may be processed or stored outside the jurisdiction where you live.

Where applicable law requires specific safeguards for international transfers of personal information, we will use appropriate transfer mechanisms or protections.

Complaints

If you have questions or complaints regarding our privacy practices, please contact us using the information below.

Depending on where you live, you may also have the right to contact an applicable privacy or data protection authority.

Contact Us

If you have questions about this Privacy Policy, our privacy practices, or the Whisk & Goux mobile messaging program, or if you would like to exercise an applicable privacy right, please contact us:

Whisk & Goux

Email: hello@whiskngoux.com

Address: 359 Andy Wheeler Drive, Henderson, NV 89011, United States